home
customer service
security policy
contact us
change/cancel
reservation
low price guarantee
faq
list your hotel
security policy
privacy policy
about us
using our site
Hotel name

City

Country


search for all hotels
search only for
discount hotels
 
PlanetRooms.com is all about making you feel comfortable when selecting and booking your lodging so you can travel with confidence. The PlanetRooms.com Secure Booking Guarantee (backed by Worldres.com) protects you while you book reservations at PlanetRooms.com, so you never have to worry about credit card safety.

We guarantee that every transaction you make at PlanetRooms.com will be 100% safe. This means you pay nothing if unauthorized charges are made to your card as a result of making a reservation on PlanetRooms.com. See guarantee details below.

Why is PlanetRooms.com so safe?

PlanetRooms.com is powered by the WorldRes.com booking engine. WorldRes.com's secure server software (SSL) is the industry standard and is among the best software available today for secure e-commerce transactions. It encrypts all of your personal information, including credit card number, name, and address so that it cannot be read as the information travels over the Internet. In addition, PlanetRooms.com also uses unique user names and passwords for all accounts and only passes your information to our own secure servers so that your personal information is safe throughout your visit to PlanetRooms.com.

WorldRes.com is the exclusive electronic and Internet distribution platform of the American Hotel and Motel Association as well as hundreds of other tourist bureaus, Internet portals, and travel Web sites. You can take comfort in knowing that hundreds of thousands of customers have already safely booked their rooms on the WorldRes.com system without credit card fraud or any other security problems.

Guarantee Details

The Worldres.com Security Guarantee: You pay nothing if fraudulent charges are made as a result of booking at PlanetRooms.com.

Under the Fair Credit Billing Act, your bank generally cannot hold you liable for more than $50.00 of fraudulent charges. If your bank does hold you liable for any of this $50.00, Worldres.com will cover the entire liability for you, up to the full $50.00. Worldres.com will cover this liability only if the unauthorized use of your credit card resulted through no fault of your own from a booking made on PlanetRooms.com while using our secure server.

How to contact us

If you have any questions about this security guarantee and privacy statement or would like more information about our company, please contact Worldres at:
WorldRes.com, Inc.
1510 Fashion Island Boulevard, Suite 100
San Mateo, CA 94404 USA
Info@worldres.com

WorldRes.com, Inc., Germany and Europe

Kaistrasse 7
40221 Dusseldorf
Germany
 
home | discounts | packages | vacation ideas | my planet | customer service | site map

1999-2005 Glad International Co., Ltd.; all right reserved. contact us